Dog Almost Dies During Flight, Airline Refuses to Pay Vet Billthe daily dish
A pet owner's dog almost died on a United Airlines plane trip across the country, and now United Airlines is refusing to pay her veterinary bill unless she signs a non-disclosure agreement, according to KNTV.
Janet Sinclair moved from San Diego to Boston in July, and to transport her Greyhound, Sedona, and her cat, Alika, she used the United Airlines PetSafe program. The program promised personal care of the pets under temperature-controlled conditions, as well as a comfort and safety stop in Houston for an extra fee.
In reality, the stop was anything but comfortable and safe. Sinclair said that she watched from her window seat as an employee kicked Sedona's crate to move it into shade instead of moving it gently.
According to Sinclair, the woman sitting in front of her said, "Honey, I sure hope you're taking video of this."
Credit: Facebook/United Airlines Almost Killed My Greyhound
The video Sinclair show with her cellphone shows her pets being left outside in the 94-degree summer heat. Sinclair said the ordeal of traveling brought Sedona to the brink of death.
"Sedona's entire crate was filled with blood, feces, urine," Sinclair said. "Sedona was in full heat stroke. All of the blankets were filled with blood. She was urinating and defecating blood. She was dying, literally, right in front of me." The vet who treated Sedona confirmed she suffered from heat stroke, a urinary tract infection, kidney failure and liver problems. She spent three days in intensive care.
United Airlines claims Sedona had a pre-existing medical condition that was exacerbated by the flight conditions, but Sinclair's vets say that's not true. "We have no reason to believe that these medical problems were due to underlying disease," the vet's medical report said. "We believe that these medical problems were secondary to hyperthermia that she suffered during her United Airlines flight."
United Airlines waived the shipping fee for Sinclair's animals and agreed to pay Sedona's $2,700 vet bill, but only if Sinclair signed a non-disclosure agreement. Sinclair refuses to do that. Instead, she started a Facebook page called "United Airlines Almost Killed My Greyhound."
"I didn't sign that, and I won't sign it," Sinclair said about the nondisclosure agreement. "I still want to be reimbursed. But I'm not going to be quiet."
Pet travel expert and PawNation contributor Kelly E. Carter agreed with Sinclair's decision to speak out. "You have to go public," Carter told KNTV. "You owe it to the public, to the passengers, to the pets."
PET TRAVEL ADVICE FROM KELLY E. CARTER: