Know When It's Time to Choose a New Vet
If you notice that your vet's level of service isn't the same as it used to be, it might be time to change vets. Here are some warning signs to consider if you and your pet find yourselves in this situation:
- Is there a long wait and/or increased fee to see your vet?
- Does the staff lack a personal touch? Do they treat your concerns properly by returning your calls and relaying telephone messages correctly? Do they become confused as to you and your pet's identities?
- Are there new charges for things like calls to have blood test results explained, or asking your vet a question if you're there for a routine service that doesn't require his or her presence?